Community Guidelines

Welcome to Vincoo.
Vincoo is a social community built around shared interests, everyday moments, and genuine interactions.
We want people to feel comfortable expressing themselves, discovering communities, and connecting with others. To help keep Vincoo safe, welcoming, and authentic, everyone who uses the Service must follow these Community Guidelines.
These Guidelines apply to profiles, posts, photos, videos, comments, messages, communities, and other activity on Vincoo.
They should be read together with our Terms of Service and Privacy Policy.

1. Be Authentic
   Use Vincoo honestly and do not intentionally mislead others about who you are.
   You may not:

• Impersonate another person, organization, brand, or Vincoo representative;

• Use a false or misleading identity to deceive, harass, exploit, or scam others;

• Create accounts using photos or information that you do not have the right to use;

• Create or operate accounts in bulk for spam, manipulation, fraud, or abuse;

• Artificially manipulate likes, follows, comments, views, or other engagement;

• Use unauthorized bots, scripts, or automated tools to disrupt or manipulate the Service;

• Sell, transfer, purchase, or unlawfully access another user's account.
  You may use nicknames, usernames, or creative profile names as long as they are not used to impersonate or intentionally deceive others.

2. Treat Others With Respect
   Vincoo is built for interaction, but participation must remain respectful.
   You may not:

• Harass, bully, threaten, stalk, intimidate, or repeatedly target another person;

• Send repeated unwanted messages after someone has asked you to stop;

• Encourage others to harass or attack another user;

• Humiliate or degrade someone through targeted abusive content;

• Make credible threats of physical harm;

• Promote hatred or discrimination against people based on protected characteristics such as race, ethnicity, nationality, religion, gender, sexual orientation, disability, or similar characteristics protected by applicable law.
  Disagreement, criticism, jokes, and casual conversation are allowed, but they must not become targeted harassment or abuse.

3. Sexual Content and Adult Interactions
   Vincoo is intended for adults aged 18 and older.
   Consensual conversations about dating, attraction, relationships, flirting, or adult life may be allowed when they remain appropriate and non-explicit.
   However, you may not post, send, or share:

• Pornographic or sexually explicit content;

• Explicit depictions of sexual acts or genitals;

• Sexual exploitation or non-consensual sexual content;

• Requests, offers, or arrangements involving prostitution or commercial sexual services;

• Unwanted sexually explicit messages or images;

• Sexual harassment or repeated sexual advances after someone has shown they are not interested;

• Content intended primarily to facilitate sexual exploitation or unlawful sexual activity.
  Respect other people's boundaries. Interest, flirting, or attraction never overrides another person's right to say no or stop an interaction.

4. Protect Minors
   Vincoo is strictly for users who are at least 18 years old.
   We have zero tolerance for content or behavior involving the sexual exploitation or abuse of minors.
   You may not:

• Create or share child sexual abuse material;

• Sexualize or exploit minors;

• Groom or attempt to establish inappropriate sexual contact with minors;

• Encourage sexual communication involving minors;

• Share sexualized images or content involving anyone under 18;

• Facilitate or promote child exploitation or abuse.
  Accounts reasonably believed to belong to users under 18 may be removed.
  Where required by law, suspected child exploitation may be reported to the appropriate authorities.

5. Violence and Dangerous Behavior
   Do not use Vincoo to threaten, encourage, organize, or glorify serious violence or dangerous unlawful behavior.
   Prohibited content includes:

• Credible threats of violence;

• Instructions or encouragement to seriously harm another person;

• Content promoting terrorism or violent extremist activity;

• Graphic content primarily intended to celebrate or encourage serious violence;

• Promotion or organization of dangerous illegal activities.
  Discussion of news, personal experiences, fictional content, sports, or other legitimate contexts may be permitted when it does not encourage real-world harm.

6. Self-Harm and Suicide
   We want Vincoo to be a place where people can talk honestly about difficult experiences.
   Users may discuss feelings, recovery, mental health experiences, or seek support.
   However, you may not post content that:

• Encourages or celebrates suicide or self-harm;

• Pressures another person to harm themselves;

• Provides instructions intended to facilitate self-harm or suicide;

• Promotes dangerous behavior likely to result in serious injury.
  We may remove Content or take other safety measures when we reasonably believe someone may be at serious risk.

7. Fraud, Scams, and Deceptive Behavior
   Do not use Vincoo to deceive people for money, personal information, gifts, account access, or other benefits.
   You may not:

• Run scams or fraudulent schemes;

• Phish for passwords, verification codes, financial details, or account information;

• Pretend to have a false emergency or relationship in order to obtain money or gifts;

• Misrepresent products, services, investments, or financial opportunities;

• Send malicious or deceptive links;

• Manipulate users into transferring money or valuable items;

• Use fake identities or fabricated stories for financial exploitation.
  If another user asks for money, financial information, passwords, or verification codes, use caution and consider reporting the account.

8. Illegal and Regulated Activities
   You may not use Vincoo to arrange, promote, facilitate, or conduct unlawful transactions.
   This includes unlawful transactions involving:

• Illegal drugs;

• Weapons;

• Stolen goods;

• Counterfeit goods;

• Illegal gambling;

• Human trafficking;

• Sexual services;

• Fraudulent financial activity;

• Other goods or services prohibited by applicable law.
  General discussion of topics such as alcohol, nightlife, gambling, weapons, or other regulated activities is not automatically prohibited, but Content must comply with applicable law and these Guidelines.

9. No Spam or Unwanted Promotion
   Vincoo is for genuine community participation, not unsolicited marketing.
   You may not:

• Send repetitive or unwanted promotional messages;

• Mass-message users for advertising purposes;

• Repeatedly post promotional links unrelated to the community;

• Direct users to suspicious or deceptive websites;

• Use comments, messages, or communities primarily to drive traffic elsewhere;

• Artificially promote products, accounts, websites, or services through spam;

• Participate in coordinated engagement manipulation.
  Reasonable sharing of your work, business, or social accounts may be permitted where relevant and not disruptive.

10. Protect Privacy and Personal Information
    Respect your own privacy and the privacy of others.
    You may not share another person's private or sensitive information without authorization, including:

• Home addresses;

• Private phone numbers or email addresses;

• Identification documents;

• Financial or banking information;

• Passwords or verification codes;

• Precise private location information;

• Confidential communications;

• Other sensitive personal information.
  Do not threaten to expose someone's private information or use private information to intimidate, harass, or exploit them.
  Be careful when sharing your own contact details or personal information publicly.

11. Respect Intellectual Property
    Only share Content that you own or have the right to use.
    You may not upload or distribute Content that unlawfully infringes another person's:

• Copyright;

• Trademark;

• Publicity rights;

• Image rights;

• Privacy rights; or

• Other intellectual property or legal rights.
  If you believe Content on Vincoo infringes your rights, you may contact us or use the available reporting tools.

12. Be Responsible for What You Share
    You are responsible for the Content you post, send, or otherwise make available through Vincoo.
    Before sharing Content:

• Make sure you have the right to share it;

• Consider whether it reveals sensitive personal information;

• Avoid intentionally false or materially misleading descriptions;

• Clearly distinguish parody, humor, or edited Content where necessary to avoid deception;

• Remember that public Content may be viewed, commented on, shared, or otherwise interacted with by others.
  Editing, filters, memes, parody, creative content, and AI-assisted content are not automatically prohibited. However, they must not be used for fraud, impersonation, harassment, exploitation, or other violations of these Guidelines.

13. Messaging and Personal Boundaries
    Private messaging should be consensual and respectful.
    You may not:

• Repeatedly contact someone who has asked you to stop;

• Circumvent another user's block;

• Send threatening, abusive, or sexually explicit messages without consent;

• Pressure someone to share personal information, photos, money, gifts, or contact details;

• Use messages to facilitate scams, exploitation, or prohibited transactions.
  If you no longer want to interact with someone, you can stop responding, block the user, or report the conversation.

14. Reporting
    If you believe an account, post, comment, message, or other Content violates these Guidelines, please use Vincoo's reporting tools.
    Reports should be made accurately and in good faith.
    You may not:

• Submit knowingly false reports;

• Coordinate malicious mass-reporting campaigns;

• Repeatedly abuse the reporting system to target another user.
  When reviewing a report, Vincoo may consider relevant Content, account activity, reports, interaction records, and other information reasonably necessary to investigate the issue.

15. Blocking
    You can block users you no longer want to interact with.
    Blocking may restrict another user's ability to view or interact with your account, depending on the relevant Vincoo feature.
    Attempting to bypass another user's block by creating new accounts or using other accounts to continue unwanted contact may result in enforcement action.

16. Enforcement
    When we reasonably believe these Guidelines, our Terms of Service, or applicable law have been violated, we may take action based on factors such as:

• The nature of the violation;

• Its severity;

• Whether anyone was harmed or placed at risk;

• The user's history of previous violations;

• Whether the conduct was intentional or repeated; and

• Applicable legal or safety requirements.
  Enforcement actions may include:

• Educational notices or warnings;

• Removal of Content;

• Reduced Content visibility;

• Restrictions on posting, commenting, messaging, following, or other features;

• Temporary account suspension;

• Permanent account termination;

• Other measures reasonably necessary to protect users and the Service.
  Serious violations may result in immediate account termination without a prior warning.
  Where required or permitted by law, we may preserve or disclose relevant information to law enforcement, regulators, courts, or other appropriate authorities.

17. Appeals
    Where available, you may request review of certain moderation or account enforcement decisions.
    When submitting an appeal, provide accurate information and any relevant context that may help us review the decision.
    Submitting an appeal does not guarantee that an enforcement action will be reversed.
    We may uphold, modify, or reverse a decision after reviewing the available information.

18. Changes to These Guidelines
    We may update these Community Guidelines from time to time to reflect changes in:

• Vincoo features;

• Community behavior and safety needs;

• Our moderation practices;

• Applicable laws or regulations;

• Other operational requirements.
  The Last Updated date at the top of these Guidelines indicates when they were most recently revised.
  Your continued use of Vincoo after updated Guidelines become effective constitutes acceptance of the updated Guidelines where permitted by applicable law.

20. Contact Us
    Thank you for helping us keep Vincoo safe, welcoming, and enjoyable for everyone.
    If you have questions about these Community Guidelines, would like to report a safety concern, or need assistance with a moderation decision, please contact us:
    Vincoo
    Operated by: MoodMesh Limited
    Email: Vincoo_contact@mooeh.com